Pecan Jacks University: Your Guide to Franchisee Training and Support
At Pecan Jacks, we believe in setting our partners up for success. We know that becoming a franchisee is a big step, especially for those making a career pivot, and we're committed to providing you with the tools and support you need to thrive. Our training and support system is designed to give you the confidence and knowledge to run a joyful and profitable business from day one.
A Proven System for Sweet Success
We've been in your shoes. We started from scratch, learning through experience how to run a successful, joyful business. This journey, filled with trials and triumphs, has allowed us to perfect a proven business model that is now your blueprint for success. We've developed proven systems and processes to ensure that every scoop of ice cream and every piece of candy tastes the same, no matter which location a customer visits. You get to skip the initial learning curve and focus on what you love: creating smiles and serving incredible products.
Your 24/7 Training Portal: Pecan Jacks University 🎓
Our comprehensive training begins with Pecan Jacks University, our exclusive on-demand video training library. This online portal is available 24/7, offering instant answers and step-by-step guidance on every part of the business. From our proprietary product preparation techniques to essential business management skills, our training library ensures you have the information you need at your fingertips. You can access it anytime, anywhere, to learn how to do everything from our three-stage freezing process for ice cream to managing your inventory.
Hands-On Support from Our Founders and Team
While our online platform is robust, we also believe in a hands-on approach. Our franchisees work directly with us, the founders, and our experienced leadership team. We're here to offer support via phone, text, and in person. You'll receive hands-on training to learn every aspect of the business, ensuring you're confident in running a smooth operation. We're also there for your pre-opening and grand opening, cheering you on and ensuring a successful launch.
We've also created apps to help you stay in touch with the business. Our "Jolt" program uses an app with checklists to ensure smooth opening and closing procedures. Even if you're an absentee manager, these tools allow you to stay connected to your store's operations and verify that everything is running according to our proven procedures.

The Top 10 Reasons to Join Our Sweet Family
As Cory Mosley, our VP of Growth and Franchise Development, says, owning a Pecan Jacks is more than just a job—it’s a forever business built on joy. Here are the top ten reasons why a Pecan Jacks franchise is the perfect opportunity:
- Excellent Financials: Our business is built on a high-profit-margin model with multiple revenue streams, including ice cream, candy, gifts, and catering.
- Proven Systems & Processes: We provide you with a blueprint for success based on over a decade of refined recipes and operations.
- Modern & Vibrant Brand: Pecan Jacks has a bold, colorful, and contemporary brand identity that attracts customers.
- World-Class Ice Cream & Sweets: We offer high-quality, handcrafted products, including unique spirit-infused ice cream flavors, southern pralines, and small-batch brittles.
- Led by Original Founders: We're still led by our founders, ensuring that decisions are made with purpose and a commitment to your success.
- It's a Business, Not a Job: The franchise model is designed to be owner-friendly. It allows you to work on the business rather than being stuck in it, giving you more freedom.
- Mentor Future Leaders: Franchise ownership provides an opportunity to mentor young talent and develop a team, positively impacting your community.
- Connect with Your Community: Your Pecan Jacks store can become a local destination, allowing you to connect with your community by sponsoring events and hosting parties.
- It's a Forever Business: Our products are timeless, making it a stable business with growth potential that can be passed down through generations.
- It's Fun: At its core, this business is about making people happy and creating joyful memories.
Mentor Future Leaders
Our commitment to support extends to your team as well. One of the best parts of this business is mentoring future leaders. We teach and mentor the youngsters of our community, showing them how to engage with customers and take pride in their work. This is a business where you can help others grow, mentor young talent, and shape the next generation of leaders. It's more than a business; it's a platform for impact.
Frequently Asked Questions (FAQs)
What is the total estimated initial investment for a Pecan Jacks franchise?
The total estimated initial investment for a Pecan Jacks franchise can vary depending on location and build-out requirements. Prospective franchisees should refer to the official Pecan Jacks Franchise Disclosure Document (FDD) for precise and complete financial details. You can get more information on our investment page.
How does Pecan Jacks differentiate itself from other ice cream or candy franchises?
We offer a unique mix of handcrafted, artisan products—from our small-batch ice cream to our Southern pralines and brittles. We also provide adult-only liquor-infused flavors, separating us from typical dessert shops. Our brand is built on an authentic, family-founded story that creates a genuine, community-focused atmosphere. Read more about our offerings.
Are the liqueur-infused ice creams available to all customers?
Our liqueur-infused ice creams are for adults aged 21 and over. We also have a wide variety of non-alcoholic flavors and treats perfect for customers of all ages.
Do franchisees need prior experience making ice cream or candy?
No, prior experience is not required. Through Pecan Jacks University, our comprehensive training program, we provide you with all the knowledge and skills needed to execute our recipes and operational systems flawlessly. You can learn more about our support on this page.
What qualities does Pecan Jacks look for in a franchisee?
We're looking for partners who share our passion for sweets and making people happy. The ideal candidate desires to be involved in their community, has strong business acumen, and is committed to delivering a joyful experience.
Is the Pecan Jacks business model flexible for family involvement?
Yes! Our business model is designed to encourage family involvement. Many of our franchisees work alongside their children, from scooping ice cream to mentoring younger team members. It's a business that can be a true family affair.
Ready to Build Your Sweet Future?
Are you ready to bring the joy of Pecan Jacks to your community? We invite you to take the next step and learn more about this incredibly sweet franchise opportunity. Let's build something special together!
Contact:
Cory Mosley
Vice President of Growth & Franchise Development
Pecan Jacks Franchising LLC
Phone: (804) 290-4913
Email: cmosley@pecanjacks.com
Disclaimer: TThis content is provided for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy a Pecan Jacks franchise. Franchise opportunities are made available solely through the official Franchise Disclosure Document (FDD) in accordance with federal and state laws. Success as a franchise owner depends on individual effort, business experience, and market conditions. Always review the FDD and consult with professional advisors before making investment decisions.


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